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Frequently Asked Questions

Q: Do you collect sales tax?
A: 6.0% sales tax is applicable to residents of the state of Iowa.
Q: What if I want to add-on or cancel my order?
A: Additions and cancellations are not possible at this time. A new order would need to be placed for additional items or request a return for cancellations (see return policy). Please ensure that your order is correct before it is submitted.
Q: What type of payment do you accept?
A: We accept Visa, Mastercard, Discover, American Express, and PayPal.
Q: Can I place my order over the telephone?
A: We are not set up to take payments over the phone, fax or by mail. All orders must go through our online shopping cart.

Q: How do I update the payment information for my subscription account?
A: We recommend that you contact us via the phone for the security of your personal information.  We are available Monday through Friday, 9am to 4pm CST.
Q: Do you wholesale your stamps and dies?
A: Yes! We do offer both our stamps and our dies for wholesale. Click here to visit our wholesale page for more information on opening a wholesale account.

Q: Does Taylored Expressions offer publication incentives?

A: Yes!  Taylored Expressions offers store credit for projects published in papercrafting magazines such as CardMaker, CARDS, Paper Crafts, and Creating Keepsakes. Please contact us with the required information listed below if your card qualifies for our publication incentive. Your inquiry must be received within 1 month of publication. Qualifying projects will receive $20.00 per project in store credit with a maximum of $100 credit per magazine issue.

1. The majority of the images and/or dies in your published creation must be Taylored Expressions (sentiments only are not eligible).
2. Taylored Expressions must be credited in the supply list.
3. You must color copy or scan the page from the publication that features your artwork and submit it to us (digital magazine features are not eligible for publication incentive).

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